Repair
The generator will not start, shuts down, shows an alarm, or runs without powering the home.
Open generator repair guideGenerator service
Need generator service? Start with the kind of help you actually need.
Repair, scheduled maintenance and installation are different service calls. Identifying the symptom, brand, model and urgency before you contact a company makes it easier to reach the right technician and compare the response you get.
Choose the service path
A repair call should not start the same way as annual maintenance or a new installation.
Maintenance
You need routine oil, filter, plug, battery, valve or scheduled service rather than fault diagnosis.
Open maintenance guideInstallation
You are buying a standby system and want to compare local installers, site surveys and complete installed scope.
Find generator installersFind local service
You are ready to contact a technician or dealer for repair, scheduled maintenance or warranty service.
Find generator service near youBefore you call
Give the service company enough information to route the call correctly.
For a standby generator, the first useful details are the brand, exact model, controller message or error code, whether the engine cranks, whether the home is currently in an outage, fuel type and the last known maintenance date. For warranty work, the serial number can also matter.
Ready to hire?
Go to the page that matches the buying stage.
Use the service finder for local repair, maintenance or warranty help. Use the repair-specific finder when a unit is actively broken. Use the installer finder when you are buying a system and comparing site surveys and installed quotes.